Terms of Use

Last updated: 14 October 2026 · Suftnet Limited

These Terms of Use ("Terms") govern your use of the Tranquis mobile application ("App"), operated by Suftnet Limited ("we", "our", or "us"). By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use Tranquis. By using the App you represent that you meet this requirement. If you are under 18, you confirm that a parent or guardian has reviewed and agreed to these Terms on your behalf.

2. Account

You may need to create an account to access certain features. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us immediately at support@edquis.com if you suspect unauthorised access.

3. Subscriptions and Billing

Tranquis Pro is available as a paid subscription on the following terms:

Subscriptions are billed in advance on a recurring basis (weekly, monthly, quarterly, or annually, depending on the plan you choose).
Subscriptions renew automatically at the end of each billing period at the then-current price unless cancelled at least 24 hours before the end of the current period.
The Pro Monthly plan includes a 7-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, you will be charged the applicable monthly fee.
Payment is processed by Apple (App Store) or Stripe, depending on the platform. All billing is handled by those third parties under their own terms.
You may cancel at any time. Subscriptions purchased through the App Store are cancelled in your device settings (iOS: Settings → your name → Subscriptions). Subscriptions purchased on the web through Stripe are cancelled by emailing support@edquis.com. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time.
We reserve the right to change subscription pricing with reasonable advance notice.

4. Acceptable Use

You agree not to:

Use the App for any unlawful purpose or in violation of any applicable laws or regulations.
Submit content that is harmful, offensive, defamatory, or that infringes any third-party rights.
Attempt to reverse-engineer, decompile, or extract the source code of the App.
Use automated tools (bots, scrapers, etc.) to access the App or its APIs without our express written permission.
Misuse the translation service to generate harmful, illegal, or fraudulent content.

5. Intellectual Property

All rights in the App, including but not limited to its code, design, and branding, are owned by Suftnet Limited or its licensors. Your use of the App does not grant you any ownership rights. Content you submit for translation remains yours; by submitting it you grant us a limited licence to process it solely to provide the translation service.

6. Third-Party Services

The App uses third-party translation and AI providers to process your requests. We are not responsible for the accuracy of translations produced by these providers. The App may also contain links to third-party websites; we are not responsible for their content or practices.

7. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be error-free, uninterrupted, or that translations will be accurate or complete. Translations should not be relied upon for medical, legal, safety-critical, or other high-stakes purposes without independent verification.

8. Limitation of Liability

To the fullest extent permitted by law, Suftnet Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the App, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnity

You agree to indemnify and hold harmless Suftnet Limited and its officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the App or your breach of these Terms.

10. Termination

We may suspend or terminate your account at any time if we believe you have violated these Terms. You may stop using the App at any time. Sections 5, 7, 8, and 9 survive termination.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via in-app notification or email. Your continued use of the App after the effective date of the updated Terms constitutes your acceptance of the changes.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these Terms, contact us at:
support@edquis.com
Suftnet Limited, United Kingdom